I have been a customer of this particular toy store since it opened in our area. Last month, I was given a a card to get stamped each time I made a purchase of $25.00 or more. Once it was filled, you were supposed to get a 20% discount on your next purchase. I was told, when I asked the clerk... Who was also doubling as the manager, that it was good at all K-B Toy stores and that it never expired.
Today, I went into this store again, to finish shopping for my Grandson's Christmas and gathered items totaling more than $100.00. I was told, after they rang up my purchases that they were no longer accepting these cards. I think this is ridiculous, since I completely fulfilled my obligation of making the required purchases to be allowed to receive the discount. I have telephoned them and sent emails also.
If I get no response, or no satisfaction from this company, you can bet that I have made my last purchase from them and will continue to spread the word of what rip-offs they are. If, on the other hand, they do satisfy my complaint, I will be happy to post that at such time as that happens. I'll keep you updated.
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