Richard Delong (formerly doing business as Premier Roofing in Lexington KY) sold us a new roof. Our house had never had a leak, but there had been an extremely damaging wind storm which made us eligible for a new roof through our insurance. (with a hefty chunk being paid by ourselves.
We signed the contract, and waited. We waited for a few weeks and nothing happened. After speaking to Mr. Delong on the phone, I became concerned. I drove out to the address was listed on the agent's business card as the office. I did find an office, but it was abandoned. Other people who had businesses in the building hadn't seen anyone in there in months. I contacted Mr. Delong the next day and let him know that I work in the law, and that my brother in law is an atty, and we expected the work done soon. I pinned him down to a day, and they did show up and do the work.
Less than a month later there was a huge leak in our living room.
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