Usacomplaints.com » Shops, Products, Services » Complaint / Review: Alliance Van Lines - Sean Singh Alliance Van lines abuse of credit card. #520703

Complaint / Review
Alliance Van Lines
Sean Singh Alliance Van lines abuse of credit card

In Oct I used Alliance Van Lines to move my house hold from Brampton, Ontario to Edmonton, Alberta. They loaded my stuff end of Oct and it was agreed that they will store it free of cost and move it in Dec.
Please note that they loaded my stuff from my house and used stairs as it was part of proposal (I have all the written documents signed by their manager and can show to any one interested to take my lawsuit case).
They took my credit card information and my mistake I turst them. Any one could trust a company when we go for a deal. I noticed they deducted $4500 in Nov before the move and without informing me. Already they took the advance $750 when Alliance Van lines Manager Steve signed the proposal.
Plan was that they will bring the stuff at the end of Dec but on 15 Dec I got a call from them that your stuff would be in Edmonton on 17th and if you do not unload then they will take it back to Ontario and then you have to pay for bringing that back again. Even they charged more than $400 for storage which was not in the proposal as it was free storage.
In emergency I had to rent an apartment and when they came they refused to use stair (apartment wass on first floor) and asked $400 GST extra. I called Steve and he said that you pay and we will not charge. However driver refused to unload and I had to pay extra and signed on the paper. I had no other option as driver was about to take the stuff back and I have rented the apartment with my family 3 small kids and all our stuff was in the truck.
Any way when they unloaded their were some broken and missing stuff which I never got the claim from them. The worse thing they did that to charge my credit card twice again so total they charged extra $6000 without my notice.
I was able to notice that when I wasn't able to use my credit card. I called Steve and get their usual promises. I have couple of Sean singh (AVL owner) written statement where he accepted to pay or do some thing but never happened, liar and unreliable.
After calling everday and no resolution I contacted my bank and it took couple of months to recover my credit card money. Every time my bank recover the money they misused again and atlast my bank told me to change my credit card.
When I asked Sean Singh to repay my extra money for Stairs and storage and he was very abusive and threatening. I did contacted my local RCMP as my family was very afraid of his threatening. My work did suffer. (I have all that threating communication record and can show to my lawyer or relaible person).
More than ten time Sean Singh lie to me that your Check is posted or I am sending today etc and evertime I found it as a big lie. Even I contacted through BBB and Sean Singh replied to BBB that he will pay me but in reality it was a lie. BBB has revoked their accreditation and now they have the lowest BBB rating of F. It is my hard earn money and I will not let any one to have it.
As a responsible citizen I am requesting all to be careful and not to get caught into it. I have seen many other complaints againsts alliance van lines and may be together we can sue then and if they continue to be dis honest then remove them from the business.


Offender: Alliance Van Lines

Country: USA   State: Ontario   City: Mississauga
Address: 2375 TEDLO ST, Mississauga, ON L5A 1A1
Phone: 9052810753
Site:

Category: Shops, Products, Services

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