I noticed these charges on my bill in April or May and called their 800 number. I was assured that the account was terminated and that my ATT account would be credited and that I would receive no other billing. I did not order this service at any time.
I honestly had forgotten about this until I looked at my bill last night and realized that these charges are still on my bill. I contacted them again via the 800 number and again requested that services be terminated since I never ordered them. I was told that the account was terminated this date (10/26) and was told that they could not refund all the charges, but would refund 3 months charges in the amount of $44.84. ($14.95
per month).
I was also told that the rest of the charges would be refunded by going online to
[email protected], but when I tried to get to this website I was
transferred to this site instead. The confirmation number I was given is #7070222.
I want this stopped immediately and want ALL of the charges refunded for all the months I have been billed. I never asked for this service or even know what it does or is for.
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