We, as subscribers to Cablevision cable connection have undergone extremely poor service because of cable breakdowns consistently, weekly for the past 6 weeks. We phone their 800 number every time our cable quits and are told different stories for the cause, five different stories in one day! They have told us they were changing to fiber optics, then, they said they were laying new cable, then they said, it was due to a power problem, then they said in was a power supply problem!
Our power lines are under ground and we rarely have power outages. They seem to just make up stories, probably out of a customer complaint manual. They are liars! We've been cut off many times right in the middle of a mystery or a ball game or something very interesting or important.
Our ripoff complaint is not about our being damaged, except for mental anguish and suffering, wasting a lot of time phoning these don't give a damn people. Their field technicians, if they have any, seem to be brain damaged plumbers at best.
They enjoy a monopoly, so there is absolutely no competition except for DirecTV who are extreme con artists! Boy, are we lucky!
Charles and James Dolan, Robert Lemle, should know about how their company is treating people. But then, they are very rich and probably do not give a damn.
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