On June 2, Cablevision discontinued 9 stations on my basic cable service, one being C-Span, a publicly supported channel. When I called to inquire what happened I was told it was done to better the service for customers and that these channel are now digital.
Hoc, the representative offered me a free digital box for a year. Shaquita, the supervisor said I was unable to receive these 9 channels unless I used the digital box.
I told both Cablevision employees that they and their company were deceptive since they did not explain to me that if I accepted this free offer I would also be changing my service plan hence increasing my monthly cost.
Cablevision is in business to make a profit. However, they also need to be responsilbe and honest to their customers.
I assume I am not the only angry customer and that many more will write and protest Cablevision's practices.
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