I ordered T-Fall Cookwear that have a lifetime warrenty. I have been trying to contact them since July. They never answer the 800#. I finally talked with a person in November and they state that the handles are on backorder (they fall off when the pans are heated up) I also faxed proof of order, payment and a note of other items ordered that I want to be replaced. I spoke with a customer rep again today (1/26/00) and they have no record of my original fax. They asked that I refax which I did.
Please be carefull when ordering from this company!
When I try to look up an email address the server goes to sight with a different company name.
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