I was recently booked to work a promotion for a whole week with this company. They expect you to make a commitment to them and revolve your entire world around them and yet they have no commitment to you at all. Even when you speak with these people on the phone you can tell they have no respect for you. They get and take what they need from you and that's all.
I understand we are all independent contractors for companies like this, but never have I ever worked for a more low class and rude company in my life! At least they can tell you nicely if they don't need you for a promotion anymore. Like CLASSY companies do.instead, they just lock you out of your account! (email manager)
These people clearly let you know that canceling is not a big deal as long as you let them know well ahead of time so they can replace you. They even say you can email or call them to let them know, BUT when the time comes... They go back on their word and try to make it seem like you did not follow through. We all understand they have many people who could work for them without canceling, but the problem is just how LOW they will go! These people have NO DIGNITY whatsoever.
This is what happened to me. I was booked for a promo and was able to work ALL days. Then they sent out a test you needed to take in order to participate in the promotion. First of all, they don't even give you any useful information to pass the test and expected you to KNOW IT ALL! Each time I took the test they would send me MORE NEW information stating that I needed that info to pass the test. They did this at least four times! How unorganized! It makes you think what kind of business these people are really running.
Then, one week before the promotion I had an emergency and could not take part in the promotion. I contacted my contact from this agency through email (like she said I could!), but heard no reply. (note that I was also invited to sign up for other promos with them.) The next day I went to check my email manager and was locked out! I emailed them and got a reply saying that I've been removed from the database completely and that they will not be staffing me for any further promos. How immature! Here is the EXACT email I received from them:
RE: Lost Password?
From:
Encore Talent Relations ([email protected])
Sent:
Sun 9/13/09 1:38 PM
You have been removed from our database and will not be staffing you for any future promotions —after the issues you had with WNTW once booked, then failing the quiz and your email you sent to us, we do not feel comfortable staffing you.
Encore Nationwide, Inc.
2980 Columbia St.
Torrance, CA 90503
www.encorenationwide.com
As far as I knew there were no ISSUE (S)! I guess they just made one up. And failing the quiz? C'mon, they didn't even give me the information I needed to pass! Who's fault was that? And the email? They told me to email them! They are so full of B.S.!
I have proof! I have ALL the emails from this company!
So please people, don't make the same mistake most of us did and work for this company. I should have done my research first. OR if you do work for them, please make sure you join up complaint and share your horrible experience. Thanks for reading!
BTW, there are plenty of OTHER great marketing agencies to work for! Don't waste your time with these dogs.
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