I am going through a nightmarish experience with GreenWay Van Lines. I was mislead numerous times. My initial quote was $1145. I took great efforts to provide them with accurate list of my moving items. I packed everything on my own. I even told them before hand 2 stuff - T. V and a Mid-size paniting that were unpacked. I was promised that this would not impact my quote at all
However, at the time delivery, they are asking now $2700.2.5 times the amount I was quoted. The reason given is additional items on the list and packing charges. Untrue! They making false stories and present fake documents.
GreenWay is still holding my goods hostage in leiu of additionl money.
On the day of Move, they charged me $450 without my authorization. I had to call credit card company. The dispute was resolved in my favor.
My wife is 7 month pregnant, and we do not have any our our household goods with us for past 20-25 days. My poor wife is sleeping on the floor while I am tying to get my stuff.
I am being victimized by Greenway Van Lines. They are asking 2.5 times the amount we initially agreed. They make up false stories, unauthorized charges, give false promises, and are hostaging my household goods in lieu of additional ransom
On 8/3/09, Mustafa Shakruwala wrote:
I hired GreenWay Van Lines (US DOT: 1572014 MC: 582326 Registration #: IM1454) to move my household goods (1 bed-room) from Philadelphia, PA to Tampa, Fl.
I gave them the list of items and I packed everything on my own. I was given a quote of $1145.
My goods were picked up on 10th July
Now at the time of delivery (July 31st) they are asking $2700 saying I had more stuff and it involved packing. This is NOT true. My actual goods that was picked up was less than the list I provided.
They are keeping my goods as hostage in lieu of extra money they demanding. They show me a document that says a person (who let them in the apt) signed approving the cost of $2700. I have no knowledge of this document. I did not authorize anyone to sign the document presented. I also do not recongnize the signature.
My wife is 7 months pregnant and she is sleeping on the floor. Please help us!
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