I've had the same bad experience as the others that have filed complaints on this site. I signed up with Patti Novak Introductions in January. When I signed up and met with a representative for Patti Novak, she indicated I would receive approximately a match a month. To date (more than a year and a half later), Ive only had 3 matches (completely an unreasonable expectation).
I don't trust verbal communication with her or her office. I started an e-mail and letter writing campaign requesting my money back which hasn't gotten me anywhere, if I got a response at all. Her office actually set up a personal meeting with me and Patti, but it was cancelled at the last minute (needless to say I wasn't surprised). I even had an attorney write a letter on my behalf hoping to spur some action. I received the same garbage as the others about the contract has no expiration blah blah blah. I'm thinking for crying out loud I could be 90 by the time I receive my 12 matches!
It also seems we were all charged different sums, offered different contracts, and received matches that aren't near our specifications, etc. I'm sick that I have given her/this service my hard earned money and this is what I'm getting in return. We all need to come together and do something about this, possibly a small claims action...
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