Usacomplaints.com » Shops, Products, Services » Complaint / Review: Together Dating - Lies and doesn t return phone calls!. #302272

Complaint / Review
Together Dating
Lies and doesn't return phone calls!

Since they can't even tell me consistently which CITY I'm going to be matched from, I have to thus report EACH LOCATION as a RipOff. I've been bounced around four times already, and not ONE of the representatives has followed through on a promise they've made. Nor can any representative of the company explain WHY they cannot match me more than once a year or so.

SALES Pitch Lies
1) They lied about the men/women ratio.
2) They lied about having women in my area.
3) They lied about matches being roughly monthly (I was told this on SEVERAL occasions).
4) They lied about "one person" working my file.
5) They lied about which office I would be matched from.

SERVICE Issues
After receiving the first match (a severely obese girl) I did not receive another match for quite some time. Then they started sending me phone numbers for girls who would not answer the phone/had disconnected phones/full mailboxes. 95% of the matches I received in the first 6 months did not answer the phone or return polite messages I left. After the initial six months, I stopped receiving matches altogether. I would have to call and complain to be matched, and even then, they wouldn't return phone calls nor would they transfer me to the person responsible for my account (she's busy, blah blah blah)...

I was then told that Dallas would no longer match me when I explained my frustrations to Jennifer in Dallas. She said she was under no obligation to match me at all and would no longer do so. She was rude and hostile and would not listen to reason. She wanted to count a match against me simply because we spoke (girl would not answer subsequent calls)... How is that fair?

The company constantly refused to tell me how many matches I had remaining and would tell me that matches I did not meet in person did not count, then the next idiot would tell me that matches I spoke with but did not meet WOULD count.

At that point, I was supposed to be matched out of San Antonio again, but I did not receive a match. After four months I called again and was told that I would be matched only out of Dallas, despite what Jennifer had told me. Three months later when I called back to complain that I'd STILL not heard anything, I was told that I was no longer being matched out of Dallas but it would be San Antonio. Confused? Yeah, me, too. Needless to say, their continued promises that such-and-such person would work with me one-on-one were lies to get me off the phone.

I'm sick of this treatment. I am a VERY reasonable person but $5,500 is a LOT of money to pay just to be given the runaround on a CONSISTENT basis. I've caught them in SEVERAL lies, one of which was to the BBB, and I have paper documentation to prove the lie (concerning phone calls they said they had with me on certain dates which I did not receive).

Every time I get the same bullcrap story """ - such and such has left and I will be working personally on your account. I'm very sorry that you've had trouble in the past and I'll put you in for a match right away - """ This enevitably ends up to be a LIE as I never speak to that person again and when I call to find out WHY, they're too busy to answer or return a phone call.

The BBB was not helpful as they don't care if they're lied to, and the company is not a BBB member. I've now written the attorney general and will seek to find a lawyer to handle this.

A contract is a contract, and their OBVIOUS intent to NOT honor their end of the contract cannot drag out for YEARS.


Offender: Together Dating

Country: USA   State: Texas   City: Dallas

Category: Shops, Products, Services

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