Usacomplaints.com » Shops, Products, Services » Complaint / Review: Diamonds International - Credit card info stollen after being used to purchase from this company. Soquel, california. #497483

Complaint / Review
Diamonds International
Credit card info stollen after being used to purchase from this company. Soquel, california

My boyfriend and I purchased a ring at the Diamonds International in Cozumel, while sailing on the Carnival Legend. After attending a jem seminar on the ship we decided to look at the Diamonds International store. We were assured that we would get a great deal... We decided to buy the ring.
The "port shopping" person that held seminars on the ship, etc. Was in the store with us at the time of purchase. So I felt like there was nothing to worry about. When we got home, a week later more than $2,400 was charged to our card that was used at the store.
All charges were for stores in the Mexico area. This was the one and only time we used the card the entire trip. They did not run our card in front of us.instead they went into a small enclosed room that we couldnt see into. (There is a small room in the center of the store) They said they were filling out paper work on the ring. We actually had to ask a multiple times for the card... We needed to board the ship. The Carnival "shopper" Alison that was there with us in the store even had to say to an employee that "we needed our card and paperwork."
Looking back. I realize they were most likely writing down the card information, and checking the balance on the account. (That there is enough money in the account to be placed on hold for the purchase, etc) I've called Carnival and they are doing an investigation.


Offender: Diamonds International

Country: USA   State: Nationwide

Category: Shops, Products, Services

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