I ordered their trial Dazzlewhite and was given the option to continue receiving the product or just order the trial. So, I orderd the trial.
I received 3 poorly packaged smaller Dazzlewhites in the mail. Iimmediately I called to only be told that their system was down and someone would be calling me back.
Today is Monday, nobody called, so I called them.
I spoke to a supervisor who informed me when I orderd the dazzlewhite trial I enterd into a contract with them for delivery of more dazzlewhite. I told him I only ordered the trial and read the info online in regards to receiving more and an option only to receive the trial dazzlewhite. He insisted they had no option such as what I described and my money would be refunded after I returned the 3 that was sent to me, using my own stamps etc.
I asked that my credit card be refunded immediately or I would be contacting my credit card company and they would have to deal with them. He didn't care. He said it's like ordering anything else in the mail. You return the product, you get your refund. I was given a confrimation number to use when sending it back.
He said I have a 60 day money back guarantee and once I return product my credit card would be refunded. I asked why can't I just send return to sender and he said it would take longer. I asked him to email me their contract which he said he would.instead I received a generic email saying not to respond to the email and that my membership had been cancelled as of today. (So much for telling the truth.)
So please don't buy into this or any other trial product. Dazzlewhite will only rip you off, lie and steal your money. Be warned!
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