Morgan acknowledge that his company was not able to secure locations for me within the contracted 90 day time frame (this, he said, was due to the poor economy (locations are hard to secure) and there was a difficulty finding good locators to hire with a solid track record). Therefore, he was very apologetic and expressed the responsibility to refund my full amount of $4000.
He also said he would do his best to go above and beyond to help me clean up the mess I was left with from the company I bought my distributorship from, 2Sisiter's Gourmet. He reconfirmed with me that his company is not involved with 2Sisters and that several 'heated' discussions took place between him and 2Sisiters regarding the drama that had recently unfolded regarding 2Sister's business practices.
He did reiterate to me that many (unethical) location companies (in the situation of not being able to finish a job due to inadequate locators) would just disappear and change their name, later to reopen under a different name. He stated that this was not the case with his business.
*I have checked Market Amerika's business registration with the Navada Sec. Of State and it has been in good standing and registered since 2002... That says a lot! Morgan said his goal is to fix the situation to my satisfaction.
I hope other customers can see the "I do whatever it takes to make a customer happy" attitude in Morgan. Again... Thank you Morgan.
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