Usacomplaints.com » Shops, Products, Services » Complaint / Review: Shopping Essentials Plus / AP9*ShoppingEssential - Trap, disguise, and unauthorized monthly charges. #493257

Complaint / Review
Shopping Essentials Plus / AP9*ShoppingEssential
Trap, disguise, and unauthorized monthly charges

I noticed a strange charge of $19.95 on my July credit card statement. Further investigating I realized this company has been charging me since mid last year without my authorization!

I called this company, they claimed I signed up their service through VitaCost, another online shopping place, that I shop from time to time. They have never sent me any confirmation e-mail that I have signed up their service, and I don't even know what kind of service they provided. I might clicked a few links at VitaCost's web site, but I didn't sign up any service, and absolutely did not type in my credit card number.

VitaCost provide my credit card number to Shopping Essentials without notification, and Shopping Essentials started charging me without any notification, either. I called Shopping Essentials and they only willing to refund one month, and the credit card company will only refund 3 months' charge.

This company just set up a trap, disguise their charge with a very general name on your credit card statement. They did not sent you any confirmation e-mail and hoped that you wouldn't notice. Even filing a report here needs a confirmation e-mail, Shopping Essentials absolutely up to no good.



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