While pressing butterfly tee #559 on 7-18-09, I noticed the hems on the sleeves and bottom of the blouse did not have a binding like the neckline hem. Because this is a knit fabric, eventually they will become ragged and unkempt looking. At $64.00, I feel the product was misrepresented. I was told it was high-end fashion quality before purchasing from their catalog.
When I emailed the CABi consultant from whom I had purchased the product, I was informed, "This is how it is manufactured. Mine is like that also." Since this item was shipped to me on 5-12-09, it was past the 30 days in which to accept returns and exchanges, provided the merchandise is unused. I did not have occasion to wear the item sooner and had washed it prior to pressing. Unfinished hems are not high-end quality. I believe it is defective and would either like my money back or have this replaced with a blouse which has all hems properly finished.
On the CAbi website, I did not find anywhere to express my dissatisfaction directly to CAbi. Perhaps their response would have been different. On my receipt it states: "To return an item, please call your Independent CAbi Consultant."
0 comments