In April I bought a pair of athletic shoes for my teenager at a Finish Line store in a local mall. I used my debit card (attached to my checking account) to pay for the purchase. I was not told that I was being signed up for a free trial subscription to Sports Illustrated AND Sports Illustrated Kids.
In July I noticed a charge on my checking account and found out that Finish Line used my debit card to subscribe me to these subscriptions. I looked at the receipt after I discovered this. It does indicate on the receipt that I have a free trial offer to both subscriptions but there is not a contact number to cancel the subscriptions on the receipt. And, again, I was not informed of the subscriptions, asked if I wanted the subscriptions or told that I would have to call and cancel the subscriptions.
Unfortunately, after the purchase I never looked at the receipt until this issue came up. I contacted the store on 7/10/09 and asked to speak to the manager. I was directed to a customer service number instead of being addressed by the manager of the store. I called the customer service number and said I wanted to make a complaint. I was then told that my information would be passed to someone else who would then contact me at a later date.
Buyer Beware! Finish Line is a very shady company. Be careful using your debit card anywhere. I'll not only be thoroughly checking and questioning my receipts at the time of purchase but I'll be using cash from now on.
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