Purchased pack of 25 Office Depot brand DVD-RW. After finding 8 out of 10 being defective with visible defect marks on the disks, contacted Office Dept via e-mail, received confirmation that someone will contact me within 24 hours. After 3 days with no reply, I sent a thank you note for their level of care. Received reply that they cannot locate my statement. Explained the defective product that bears Office Depot name and the fact that they should not knowingly sell defective items to consumers as ALL of the said DVD-RW's were puleed off the shelf yet, they sell packs of 50 for $5 via net?
I was told I just had a bad batch with NO offer to replace the product that has their own name (Office Depot) printed on them. What a glorious way to honor your establishment's name and commitment to quality control.
I take the loss as with all the current lawsuits against you, you'll need to panhandle but, I will never spend a penny at your store again. Major electronic and office supply stores are within 3-mile radius.
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