Usacomplaints.com » Shops, Products, Services » Complaint / Review: Myundergroundstyle.com - Rockandwear.com They don t send you the correct product you order That is, IF they send you anything at all!. #480511

Complaint / Review
Myundergroundstyle.com
Rockandwear.com They don't send you the correct product you order That is, IF they send you anything at all!

Twice now, I've ordered ed hardy shirts from myundergrundstyle.com & been ripped off! The first time, I ordered 3 shirts & was charged for 3 shirts. I never got any email stating my order even went through so I called the comapany & left messages 5 times. (You can't get a live person, ever!) They never responded. So I finally got my package about 6 weeks later & one of the shirts I paid for was missing. Once again, I tried to contact them but no luck. I sent 3 emails asking for a refund for the shirt they never sent me & someone finally responded & said they'd credit my card, but they NEVER did. I finally just took the problem up with my credit card company & luckly they corrected the charge on my card. (They never got a reponse from this company either.)

So, I figured the whole thing was just a fluke & it couldn't possibly happen again, right? WRONG!!! I tried to order 2 shirts from them again recently (since they do boast a really nice product selection on their website) & I got a response email that my package had shipped so I was happy. But... When my package arrived, once again, there was only one shirt inside. I ordered & was charged for 2. The best part is that the shirt they sent me was NOTHING AT ALL like either of the 2 I ordered! It was just some RANDON UGLY shirt someone stuck in the package! There was even an invoice enclosed that had a color picture of the 2 shirts I ordered! Did anyone notice the shirt they enclosed was nothing at all like the picture? So I emailed the company & to my surprise they actually responed to me. They said I must mail the shirt back to their PO Box & they will refund me.

NOW... My response is: WHY SHOULD I HAVE TO PAY TO RETURN SOMETHING I DIDN'T ORDER? If they are going to just send random items to customers, then they should be out the cost of that merchandise!!!
PLUS... Nobody will answer my question as to why they always charge customers credit cards for the full dollar amount when they know d*n well they aren't sending the customer the complete order?

I see a trend here, they know some busy people don't look at their credit card statements & won't even notice the wrong charge amount so it's more $ in the companys greasy pockets!

DON'T BUY ANYTHING FROM MYUNDERGOUNDSTYLE.com OR ROCKANDWEAR.com UNLESS YOU LIKE BEING RIPPED OFF! (They don't even have access to the nice items you view on their websites!)


Offender: Myundergroundstyle.com

Country: USA   State: Florida   City: Boca Raton
Phone: 8003590199

Category: Shops, Products, Services

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