Usacomplaints.com » Shops, Products, Services » Complaint / Review: Zales - Beware Zales sells Bad Diamonds and then rigs their billing practices so that if they do not receive your monthly payment in a 3 day time frame you are charged huge late fees! Even if you make your payment EARLY!. #463919

Complaint / Review
Zales
Beware Zales sells Bad Diamonds and then rigs their billing practices so that if they do not receive your monthly payment in a 3 day time frame you are charged huge late fees! Even if you make your payment EARLY!

I purchased a Diamond ring online from ZALES. The irng has huge obvious black streaks all throughout the Diamonds - I waited to long to return the ring because I dodn't want to hurt my hisnads feelings - but when friends started noticing the black marks - I knew it was REALLY bad! I am so embarrassed to wear this ring - I no longer wear it! A Diamond dealer told me the ZALES diamonds were worth about $25 dollars a piece!
To make matters worse ZALES has a billling technique that really sitcks it to you! Basically if your payment is not receieved within a tiny time frame that ZALES determines - (like 3 days!) then you will be charged a late fee - even if your payment is received eary! - If it arrives too early - it is applied to your bill - but is not applied as that months payment! So you get a late fee! Unbelievable isn't it!

Zales also does not have automatic bill pay - as that would allow consumers to pay thier bill on the correcxt date - and therefor ZALES wouldn't be able to charge the late fees!
ZALES company is verging on criminal - Dont buy ZALES no matter what!


Offender: Zales

Country: USA
Site:

Category: Shops, Products, Services

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