Usacomplaints.com » Shops, Products, Services » Complaint / Review: American Blinds - They send incorrect sized products and force the customer to prove that they made a mistake. #455526

Complaint / Review
American Blinds
They send incorrect sized products and force the customer to prove that they made a mistake

Mi In March, my spouse and that I put an on line purchase for ten shades of numerous dimensions and shades for the new house. Soon after putting the order, we obtained a contact verification that people had put an order also it involved the sum total dollar quantity of our order. It didn't include something particular concerning the products we're had requested. The shades came, but once we weren't all residing in the home however, my spouse set the shades apart to hold in a later day. About fourteen days later, he exposed the containers to start dangling, and found we'd obtained five shades in the place of ten. Both additional were exactly the same dimension as two others we'd requested. He also unearthed that one blind was designated about the container as the dimension we requested, but, actually, wasn't. My husband named American Blinds. He was informed that people had requested five shades. Their purchase confirmed that. Again, we never obtained a depth purchase verification, only a confirmation of the purchase and also the quantity attributed to the charge card. He was informed he was out-of fortune; they'd not take the shades back. Obviously, he was a little annoyed, but chose to chalk it-up to see (that's never to purchase from American Blinds again). He also needed to deliver an electronic image of the main one impaired to "show" it had been an inappropriate dimension. American Blinds has since changed this impaired. As he started to suspend the shades, my spouse discovered two of the blinds were faulty. Fortunate for him, these were the shades which they'd sent us copies. He named American Blinds back again to record the defective shades, wishing they'd atleast provide him a reimbursement simply because they were faulty. This time around, he was informed that it had been after dark time to make trades. He reported strongly and was ultimately informed when he required digital images of the blinds and sent them to American Blinds, they'd forward the images onto the maker to obtain us a return. He dutifully got the images required and sent them to American Blinds in April. On June 19, I sent American Blinds Customer Support and requested about our reimbursement. Within an email from Joan, she says they never obtained the electronic images we delivered! This really is an out-and-out lay— my

Spouse required and obtained a verification from American Shades they had obtained the images when he delivered them in. I sent this reality to Joan and also have had no reaction from American Blinds up to now. I'd NEVER, ACTUALLY conduct business with this specific organization again. We've no method of showing that people did or

Did not purchase five shades from their store—only their term. Their term hasn't been proven to become trusted. They

Deliver faulty items and take no liability for them. They deliver wrong measured items and

Pressure the client to show they created an error.


Offender: American Blinds

Country: USA

Category: Shops, Products, Services

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google