FlowerShopping.com DBA Assured Florist Inc. The corporation didn't provide the blossoms however billed my charge card subsequently were rude and unapologetic about the telephone after I attempted to discover what happened! Some tips about what occurred: On 5-18-06 I requested "Teleflora's Traditional Ford Pickup Arrangement" from FlowerShopper.com 888-445-8828 (DBA: Assured Florist, Inc.) for $49.95 $12.50 del-palm = $69.48 to get a SAME-DAY shipping & was inside the contract of "before 2:30pm" for same-day shipping as previously mentioned on the site. A typical product, not custom-order. Order-taker didn't show there is possible these wouldn't be shipped. I experimented with contact them overdue within the day-to discover when the blossoms have been shipped. No body responded the phone despite their site declaring their hours the following: "Your store is available twenty four hours each day, seven days per week and 365days annually". I had been not able to contact them at-all that evening. I telephoned THEM again on 5-19-06 & Anna stated THE FLOWERS WERE NEVER SHIPPED. I had been NEVER INFORMED the blossoms WEREN'T or COULDN'T shipped recently, however they charged my charge card for $69.48! After I questioned why the low-shipping Anna offered me two obscure factors: they merely "couldn't locate one to do the floral supply that evening" & these were "however playing catch-up in the Mom's day vacation" (that was 4 times earlier!) How long did it consider in order for them to discover they "couldn't locate one to provide the blossoms"??? However they thought warranted in payment my charge card? I talked my discomfort to Anna at their destroying my surprise present to my friends. Her answer was to provide me a $5 discount on the $69.48 purchase!!! Because it was their error, I recommended they atleast renounce the "$12.50 handling and shipping charge". I thought warranted in certain kind of reasonable present given that they didn't support the statements they express on the site of same-day shipping. Anna declined to provide anymore compared to $5. I requested to talk to a greater specialist since Anna was reluctant to correct the problem satisfactorily. She explained somebody might contact me back. I waited for all hours with no one named and so I telephoned them again. This time around I acquired the dog owner about the telephone (who happened to get) which guy was really unapologetic as well as charged ME of "not taking accountability" for my steps! He also informed me I "must have requested much earlier when the event intended so much" in my experience! I had been surprised at his claims in my experience. I told him I simply discovered the wedding event after I requested, this can be a new buddy. I ought to not need to describe some of this to some business who didn't provide the blossoms as guaranteed within the first-place! Lastly the dog owner is noticed, studying aloud in to the telephone, the records Anna had clearly discussed my demands. He instantly subsequently states "I've joined your charge card into our bodies so you will soon be not able to purchase from people any more" with he hung-up on me! I'm astonished people such as this may remain in company! Rude is definitely an exaggeration, and very unprofessional and insulting is more the situation below. Should you cannot provide the blossoms then do not declare you are able to. Could you envision a nation wide shipping company not having the ability to discover anyone to provide the blossoms after which not telling you over time? Listed here is their explanation of the enterprise plan, which not even close to the reality IN MY OWN current encounter with this specific unreliable organization: FlowerShopping.com is just a full-service florist that's specialized in nation-wide shipping since 1910. We're family-owned and run, and therefore are devoted to providing just the best floral arrangements and presents, supported by support that's pleasant and quick. Since our clients are essential, our skilled team is focused on producing your encounter a pleasing one. That's why we usually proceed the additional distance to create your floral gift ideal. I suppose they not just didnot move "the additional distance" for me personally but didnot actually bother to-go "several kilometers" to obtain my plants gift sent!!!"Pleasant and quick" undoubtedly was not the situation below both. It's really apparent here they don't worry about happy clients or repeat business or enjoyable dealings. I actually donot care how record they declare to stay company, there's no justification for this kind of conduct. Avoid that one or you'll certainly be dissatisfied having a special day destroyed
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