The company called my phone in january to offer me a credit card, i never receive any card from them, all i know is they charging my account $14.95 twice a month, all effert to contact the company proved futile, whenever i called their 800 number they directme to the website www.cslogin.com, they instruct customer to log in, but i dont even know what information to log in with because i never got anything in mail from them, i visited chase my bank on the 29 march to report this fraudulent act where they gave me their 800 number for dispute by phone, i called several time they never help to stop the charges on my account. I visited my bank again on 27 june they gave me a form claim which i filled out and was sent by the bank via fax, after that nothing positive happen, the charges on my account still continue. On the 13 july i returned to my bank, to my surprise they told me that the first claim they sent for me was not received, so they resend another one on the 13 july the company took $74.75 from my account while my bank charge me a total of $192.00 for insufficient fee on my account during all the time those charges were posted on my account, due to the nature of my job that is why it took so long to file this report because am in the navy, and i have been on multiple deployment since then. Since my bank refuse to help me after reporting this incident to them even before 60 days of the incident, do i have a chance of recovering the loss from bank? The sum of the money taking from my account by the company and fee charged on my account by my bank due to those transaction is $266.75.
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