Usacomplaints.com » Shops, Products, Services » Complaint / Review: Mammoth Data - Poor service. #450609

Complaint / Review
Mammoth Data
Poor service

Topic: subscription repair failed: misa-indias.net Like A former Function Cost target, I oneday discovered myself - I actually donot understand how - within the fingers of Large Information. They'd authorized my domainname with DotRegistrar. Our hosting is elsewhere. Subscription renewal was due jan 8th. To become about the save aspect, I settled dec 20th personally for domain renewal. Nonetheless, jan 9th my site was removed the atmosphere by DotRegistrar.com, since it have been terminated. Our Credit consideration was billed, but my site registration was not restored. Based on my Control Screen, everything looked okay. I approached Large Information numerous (as much as 10) occasions, with no response. Feb 3rd I attempted to restore my enrollment via the repair form. Therefore, within the control cell nowadays there are two users, equally having a questionmark. Hitting them creates a mistake message: site not identified. Obviously, my Credit card have been billed for that second-time, although within the form I'd stated to not achieve this.in real frustration I approached DotRegistrar.com, who assisted me: they attempted to get hold of Large Information - in vain -. After my "grace time" was finished, I transferred my site registration to DotRegistrar. It was affectuated feb 6th. Hours following the verification of the move, I obtained THE VERY FIRST answer my emails: Large Information established that my site registration have been

Restored. Our bill might last for 2 decades. With apologies for that "trouble". But this appears difficult, since, at that time, Large Information was no further who owns the enrollment! Therefore, Large Information isn't any longer the registrant, as-is established by WhoIs. I've no idea what's been occurring, but I discover Large Information very at fault for insufficient support. I did so anything possible to solve the issue. Used to donot wish to abandon Large Information, I had been required to! Easily were a organization, I really could quickly prosecute them for problems as my website was inaccessible for over 4 months! But my website is just about info... There's something I assume from Large information: they will need to return 2 times the enrollment charge, since they did not enroll me at-all! I delivered them an email using the items of the one, but... No response. Next I delivered them exactly the same concept by registered email. I obtained a verification of shipping in the postal workplace wihout trademark of anybody who acquired the notice. Obviously, I will corroberate this horror-story having a overview of the most crucial emails I delivered wihout getting any response. Our best rage may be the proven fact that Large Information did not answer some of my numerous cries for support


Offender: Mammoth Data

Country: USA

Category: Shops, Products, Services

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