Usacomplaints.com » Shops, Products, Services » Complaint / Review: Charter Communications - Fraud and Arbitrarily Changes Rules Continuously. #448817

Complaint / Review
Charter Communications
Fraud and Arbitrarily Changes Rules Continuously

Charter Communications denied my request to order the UFC fight on Sat. April 18. Their reason was because I had an overdue balance. It is true, I did have an overdue balance, however, when I paid my bill on March 28 (only 3 weeks before), I asked what the minimum payment was to avoid disconnection. They told me 100.00 of the total bill of 140.00.

I paid the 100.00 and the 40.00 would carry over to the next "Billing Cycle" as we agreed. Low and behold, on April 16 they disconnected my cable. I couldn't believe it! When I called in protest, they put my cable back on because by rights, I had 2 weeks left of the "Billing Cycle" to pay the current bill which is 140.00 the 40.00 that carried over. I already let them know I would pay the 180.00 on Mon. April 20, which is only 4 days into the current "billing cycle" and then they denied my request to see the UFC.

My resolution is to discontinue Charter Services as soon as I get an appointment with Satellite Cable Services. Anyone out there who wants to try Charter or who has Charter, beware that their billing statements are very deceptive and sometimes they will add false charges for "Adult Movies" knowing that most customers won't even notice it and pay it. This happened to me a few times and it cost Charter some serious money in litigation fees as a result of my taking the matter to court.

Beware customers of Charter!!! Look at your bills closely if you don't want to get cheated by Charter who is owned by the 4th richest man in the world, Paul G. Allen. Shame on you Paul G. Allen because quite a bit of your money is dirty money in my opinion!!!


Offender: Charter Communications

Country: USA   State: California   City: Whittier
Address: 13230 Penn St
Phone: 8884382427

Category: Shops, Products, Services

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