Reconnex claim to have connected me with service. The computer will give you a telephone number and installation date. Thing is, there is never a dial tone. I called numerous times and complained that I never had a dial tone. They told me I would have to go out to the phone box (where all this wiring is) and check to see if it is plugged in.
Then I informed them I have no experience in wiring, that why did I get phone service through them if they can't give me phone service. They said then I would have to pay for a technician to come out and see what the problem is. They tell me that Verizon technician was sent out, however they don't have a name, date or time that a technician came out.
Then I call and ask to speak to a supervisor, because I need to have my set up fee of $39.00 reimbursed to me since I never got service and I'll be damned if I am going to pay the monthly fee they are requiring if I don't have phone service. They told me that there Supervisors would have to call me back.
I'm sure I'll never get a call back and can kiss that $39.00 goodbye. There advertising on television is tricky. There is hidden information in there that should be revealed on television so that people will know what they are walking into!
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