I recieved a a nice little ring as a gift, it was from this Zale's in rehoboth, Tanger outlets. Im walking on the beach just a day later and wouldn't you know it, I look down, and the setting is empty! The stone was gone.
I took the ring back and explained how the stone fell out somewhere. It took several weeks to get a response back from them. They kept stalling - later I found out it was because they thought I had purposelly pulled the stone out of the ring! They weren't going to replace my day-old-piece of garbage precious stone because they thought I had stolen it! Finally, after weeks of calling I got the manager who replaced it free of charge.
They are not so friendly and their rings literally fall apart!
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