Dr Chemdry ruined my carpet.
Their cleaning process separated the seams.
They write quality assured, but they would not take responsibility for the rip they caused. I have before and after pictures.
We tried to negotiate the repair price, and offered them the $75 for their basic repair price, but they wanted $209 PLUS a $20 fee, ON TOP of the $120 we paid them to
clean the carpet.
We did not want a refund, we wanted to PAY them for the damage their cleaning process caused.
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