I purchased a 57' Mitsubishi DLP projection Television on November and settled an additional $339.99 for that prolonged 3-year guarantee with one-free lamp replacement (clearly described from the purchase repetition) in the aged CompUSA shop in San Marcos, CA. Nevertheless, I had been just provided a bill for that guarantee purchase, and was informed every detail were documented within their digital repository.
Today, I simply named CompUSA and spoke to some guarantee repetition (his title is Lamarr) concerning the lamp replacement for my Television because the unique one simply burnt-out, and was informed the guarantee did not protect lamp replacement. I told him it had been clearly described from the purchase repetition and was the key reason why I purchased the warranty. But he nevertheless explained that it had beennot coated because it wasn't about the bill, and he actually explained the initial salesman lied simply to created the purchase about the guarantee (seemed like he previously understood about that exercise).
After reading articles from those who have been robbed by CompUSA, it appears as though this can be a typical fraud CompUSA continues to be performing for a long time. Iam so mad today and cannot think this type of manufacturer shop like CompUSA might do any such thing - Iam prepared to take part in any class action suit raised against CompUSA regarding this issue.
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