I've a Ipod Itouch that I bought at CompUSA (Clearwater, FL) the final week of December in 2007. After I bought the system I begrudgingly allow the salesman discuss me into purchasing a 2-year available 'no-questions asked' alternative guarantee for $69.99. Within the span of the very first year I'd lots of difficulties with the system securing up, not keeping a wifi link after which before the purchase wedding the battery ceased keeping a charge and might die inside a half-hour of an overnight cost. And so I named the store and informed John (in the shop) my scenario such as the day of purchase and he explained to create the iTouch in plus they might change it. I expected him to verify they'd the system in-stock since it was an extended push and he explained they did.
And So I created the 90-minute push towards the CompUSA shop in Clearwater, FL and upon coming was informed with a repetition they would not recognize the guarantee. I told him I went more than 90 units and requested to talk to the supervisor. Jay Kurth (the store-manager) arrived of his workplace and began to inform me that I'd to get hold of an insurance provider to obtain support about the device. I told him that I settled 70 bucks for an in store alternative plan and had named to make sure alternative before operating 90 units to obtain there.
He explained that I purchased the guarantee from 'the Aged CompUSA' which the 'New CompUSA' was another organization. The final moment I examined, whenever a business acquisitions another organization they suppose all debts. After I told him I had beennot departing till he did anything for me personally he confronted to contact law enforcement. I named him scum and informed him to-go forward to ensure that I really could allow the authorities understand how CompUSA took from me. He never did contact law enforcement, and so I am today likely to contact the neighborhood Television and stereo customer advocates and also the Better Business Office.
Their activities ought to be legal and that I am amazed how poorly CompUSA treats clients. After I searched through additional grievances I noticed a regular background of both 'aged' and 'new CompUSA' tearing people off. I'll never purchase a long warranty again. Why does not our government guard us from businesses such as this?
0 comments