I lost my best friend at the age of 13, the worst thing anyone could ever go through. A local photographer had several pictures of my friend that had been taken as she was growing up into a beautiful young girl. My mom purchased a gift certificate and as my big surprise for Christmas two years ago, she decided to use the certificate to purchase a print of my friend, one of her as a younger child. A keepsake that I would have cherished. Cindy Baxter never made the print, on Christmas eve, my mom stopped in to pick up the picture assuming it would be ready as she had told Cindy that it was my big surprise. Cindy explained that she could not find the disc with the pictures, she did not even bother to call my mom ahead of time. My mom has called many time and stopped in asking for the print, Cindy continues to say the disc is lost, or packed in boxes or files and that she just can not seem to find it. Two years have passed and Cindy has not even attempted to find the pictures or try and compensate for the loss. She still has the gift certificate. I confronted Cindy yesterday, she was so rude from the first moment that I questioned her about it. She tried to shut the door in my face, she was ignorant, cold hearted, showed no remorse, and continued to use the excuse that they are just packed away and she can't find them. She stood in her door and watched me cry and did not ever once say she was sorry.
So two years later, no picture and a 300.00 dollar gift certificate gone, and I am left with a broken heart again. I truly hope that no one ever has to go through this like I did.
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