Usacomplaints.com » Shops, Products, Services » Complaint / Review: Dollar General Store - Consumer threatened. #424818

Complaint / Review
Dollar General Store
Consumer threatened

Our Mom-in law (Faye) and that I (Mindy) visited the Buck Common to obtain a few last products we forgot within our buying. Once we visited checkout. Faye would pay first. She passed a $100 bill to pay for since that's all she'd on her behalf. The cashier looked over the dollar bill and simply kept buying very long time and may not take a look at us within the face and said" This Can Be A phony statement... It generally does not possess a point through it or perhaps a experience" and Faye (nicley) said" nicely it better not be since it is definitely an aged buck"..." she didn't actually consider the day or dollar again and said that she'd need to maintain the bill and he or she can't provide it back to her. Faye said "why may 'TI contain it back"... And he or she said she'll have to contact police and it had been plan... Therefore we stated that we shall watch for law enforcement and have them. Nicely as she was calling law enforcement she informed us "whether you keep in touch with law enforcement or not, you'll NOT HAVE IT BACK". She was so rude and may not take a look at us. We subsequently discovered she was the " Store-Manager"... Used to do not enjoy her mean and intimidating phrases once the authorities haven't come to confirm it however... My mother-in-law was livid and truly annoyed. Once the policeman arrived, he looked over the statement and informed the store-manager (title Sherrie) that it's ok since being the statement is older, m it'll not indicate using the pencils since it is definitely an older buck... Therefore he explained it's our dollar and we're able to contain it back... She was somewhat rude towards the policeman also and that I informed the policeman myself that I am aware the plan offer but her perspective didn't need to be this way and may of been treated differently. She nevertheless in the end of this couldn't actually apologize to Faye and he or she visited the rear of the shop... Discuss client service. How do individuals escape with managing clients in this way but still possess a work?

We shall never be in that shop again and we'll tell our friends how we were treated because store and everyone that we see!


Offender: Dollar General Store

Country: USA   State: Georgia   City: Fayetteville

Category: Shops, Products, Services

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