I believed that I was only going to have to pay a one time instant access fee of $1.95 but found out otherwise a few days later. I was checking y account online and noticed that $58.61 was on hold within my account. I immediately contacted my bank but was told that I had to wait until the money was actually taken out before filing an unauthorized transaction.
I waited until the $58.61 was actually taken out and called the bank again. I got the company's number and called to dispute it and was given a bogus response. I once more called the bank and was told that I needed to get a cancellation number in order to dispute the transaction. So I called back the company and to my amazement they had already done the cancelling for me once they found out I was on to them.
To make a long story short the bank basically told me they cannot dispute it because such companies normally charge between $1.95 to $6 contingent on a subscription but I had them cancel my check card and issue a new card to me. I am livid. I don't understand why enough isn't done to protect consumers against this kind of fradulent companies. I am a mother of two with no solid income. All I wanted was to help my finance find some grants to help out our current situation and I get scammed.
I can't even find the companies information and when I ordered the information for $1.95 I saw nowhere that it said anything about a subscription in the amount of $58.61 and cancelling after 7 days. I am so disappointed and I will do whatever I need to do to get this company out of business so that this does not happen to others.
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