Usacomplaints.com » Shops, Products, Services » Complaint / Review: Enhanced Billing Services/Voice Vox VoiceMail Services - Unauthorized charges. #413660

Complaint / Review
Enhanced Billing Services/Voice Vox VoiceMail Services
Unauthorized charges

My January 7th phone bill from A T and T included an unauthorized charge that I am not able to block from my future phone bills for VoiceVox VoiceMail Services Monthly FEE of $14.95 with sales tax added, of course now totaling $15.88 for a service already provided by my phone company, A T and T.

I have never done business nor authorized any one from Enhanced Billing Services, Inc. To provide this monthly service. Why would I when I already have Voice-mail on my phone provided through A T and T?

I immediately dialed the phone number to nowhere 1-800-570-0269 which is a constant busy signal to God knows where. So I contact the other phone number to ESBI, 1-888-288-3724 (I'm noticing a pattern here) and they told me that on 12/19/08 they have an e-mail authorization with my e-mail address requesting this monthly service. Bullshit-why would I have authorized a service already provided by A T and T?

Now I'm told by ESBI that they cannot block these charges from by future phone bills? A T and T was nice enough to protest the charge giving me 90 days to track these thieves down. But what is my recourse, folks?

I absolutely refuse to pay $15 a month for nothing and I cannot do anything about it. I am not hiring an attorney to fight this case, because I don't have the money in the first place to pay the monthly fee, let alone an attorney.

What is my recourse???


Offender: Enhanced Billing Services/Voice Vox VoiceMail Services

Country: USA   State: Texas   City: San Antonio
Address: P.O. Box 29206
Phone: 8882883724

Category: Shops, Products, Services

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