Usacomplaints.com » Shops, Products, Services » Complaint / Review: Auto Barn - Bad service. #410987

Complaint / Review
Auto Barn
Bad service

It was my second-order from Autobarn, the very first being truly a battery in July of the year. Because that deal worked nicely, and that I required a product that my regular provider Rock-Auto didn't bring, I thought I'd attempt this vendor again for area of the purchase given that they provided free delivery because of the amount of cash I had been investing. Our purchase contains preservation items like devices, tubes, PCV, tune-up products, etc. To get a Dodge - nothing special-order or unique from Autobarn. The main one special-order product I purchased originated from Rock-Auto, who quickly approached me via mail for extra information.

I divided the purchase between Rock-Auto and Autobarn and am sorry I did so. Both purchases went in on a single day (9-21), and Rock-Auto as typical e-mailed purchase verification and following info, including that which was in each container using the following number for every. I'd all-but the special-order component shipped in several days (by 9-25, four times) via ground delivery.

After of a week 5 of no data, on 10-2 I did so a standing inquiry with Autobarn via mail which netted an automatic response followed closely by an answer on 10-3 requesting what "product" I'd requested (I'd incorporated my purchase quantity within the unique mail request, which means this was really a silly question). I responded by burning the bill Autobarn had sent me. A couple of days later (10-6), I ultimately received discover my purchase had delivered, even though it didn't say what. There is a disclaimer when I'd requested numerous products they might not get to the same time frame.

As another sign of how slow the Autobarn cargo procedure is, I put another purchase to get a international vehicle with Rock-Auto on 10-2 and had these components at hand by 10-5, again with ground delivery.

Also, the internet list for Autobarn is much more challenging to understand compared to one for Rock-Auto.

To sum up, I suppose should you only have to purchase something and do not have to know when it's likely to appear; this can be a great spot to store. Normally, move somewhere excellent like Rock-Auto. I understand this seems a lot more like an optimistic overview of Rock-Auto, but I had been ready to examine equally in the same period, which means this is what I did so. The several bucks stored at Autobarn weren't worth the poor company.


Offender: Auto Barn

Country: USA
Site:

Category: Shops, Products, Services

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