I contacted Elite Moving and Storage to move from Las Vegas to California-got a quote from Suzie that was acceptable. She tells me how wonderful they company is and how much we will love the service. We get a phone call a day early asking if they can come start the packing. Michael, the foreman shows up and tells us, after inspecting the house, that it will actually be $5900 for the move, not the $3500 we were originally quoted.
He then makes a phone call, supposedly to his dispatcher, who drops the price to $5500. We say no, we have a quote for $3500 from Suzie. I call her, and of course she isn't in the office. We tell Michael he cannot start to pack until we resolve this. He leaves. I have phoned Suzie 5 times, never gotten a return call, cannot get anyone to answer the phone and have not gotten our deposit back.
This is the WORST excuse for a moving company-I would encourage anyone who is looking for a moving comanpy to use anyone but Elite Moving & Storage. They will rip you off, lie to you, and steal from you.
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