Complaint / Review
Mystery Guest
Won't reimburse secret shoppers

Mystery Guest Inc. Hires people to go to restaurants and turn in secret shopper evaluations. You are required to pay for your meal out of pocket and submit receipts for reimbursement.

I did a shop for a restaurant in Dallas in July and can not get reimbursed! Meal was over $40.0 (bad food to add insult to injury) and all the proper documents were filed on time. I did get an email response several months ago that my replacement check was being sent out immediately but nothing was received!

I have left numerous messages, sent emails and faxes... No reponse.