Usacomplaints.com » Shops, Products, Services » Complaint / Review: 2WheelBikes - Bad service. #406752

Complaint / Review
2WheelBikes
Bad service

Must read before purchasing from 2wheelbikes.com

Purchased the bicycle in May which is Nov. 17 and also the problem remains uncertain. Purchased a tandom bicycle. It came faulty (established by nearby bicycle shop). No telephone number on site. Emails not delivered. Discovered telephone number through additional stations. They don't return phone quickly. They explained I had been accountable for this large bicycles shipping back again to the organization (though it came damaged). I chose to generate it more than 300 kilometers from Vegas to Arcadia, CA to come back it. The individual I approached there required the bicycle back and stated I'd obtain a complete refund. She declined to provide me a published credit, but instead hand-wrote about the bill bicycle delivered and he or she closed her title. This lady no further works for that organization. The interior of the organization was humorous. The main one worker in the table was managing angry calls. There is several clients there which were upset aswell. Anyways, they never acknowledged me. Alternatively they charged my charge card entirely. Six months later-after coping with their supervisor (who will not get me in touch with the boss or his current email address) they ultimately gave me a reimbursement... BUT WAIT! It had been only half my money! He explained they charged me for shipping the bike originally (he explained delivery was free, but once used to donot buy the bicycle, he might cost me for this) and he additionally charged me to get a restocking charge (on the bike which was broken). I've since read plenty of evaluations with this organization and my scenario isn't special. The evaluations present they frequently deliver faulty items, neglect to return calls,, nor return client cash. The Greater Business Institution has already established more than 60 grievances in three years. I might not get my money-back, but I'll allow as many folks learn about the corporation and my experience.


Offender: 2WheelBikes

Country: USA
Site:

Category: Shops, Products, Services

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