I bought a gown like a Holiday gift for my relative but wound up providing her another present, and so I got the gown back again to the Marshalls shop (shop 208 on 3855 East Foothill Blvd in Pasadena, CA) where I bought the gown for return recently. The gown had the initial label connected and that I had the initial bill of the item. The shop cashier refused to simply accept the return stating the label didn't fit the item. Another cashier mentioned the exact same. I had been really upset over and humiliated. The supervisor on-duty fundamentally directed to simply accept the return.
Both cashiers had displayed bad attitude towards me and sent undesirable customer support. I'd named the overall customer support quantity at 1 800-627-7245 to document a and certainly will also contact the area supervisor following the vacation to protest about that occurrence. I had been informed from the customer support broker was the shop may tackle this internally as what type of motion they'd consider. So that as me, I'll stop my shop charge card with no longer store at Marshalls out of this stage on.
Within The period of economic depression, Marshalls might be ready to manage dropping one client, but Marshalls potential is dubious with this specific type of customer support.
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