Upon initial greeting from PODS they were promt and gave me a price of $3,900. I told them that was a bit out of my price range and they countered at $2,600, it sounded fair and I took the bait. They moved very quickly to debit my account and get the first POD dropped off. I was receiving constant charges to my debit card and new fees kept popping up. I attempted contacting them over 35 times by phone and email to make sure that my price was still the same.
As you guessed it, nobody took the time to contact me and when I did get someone on the phone they dodged the question at all costs. The POD full of my clothes, furniture, toys, and memories is now gone and the Nightmare has really begun. My price which started at $3,900, discounted to $2,600, and was just quoted to me at $5,600.
At this point I don't know how I'm going to get my belongings back, PODS quoted $2,600 and that is what our family budgeted for that part of the move. I feel like I've been ripped off in the ugliest of ways.
My perception of PODS is a company that uses a bait and switch technique to lure in customers and then seperate them from their belongings. Once this is achieved they can bully the customer around and demand all sorts of additional fees.
This couldn't be an isolated incident because "everyone" that you speak to has been trained not to give out the price. The reason why they don't is because they are all there attempting to steal more of your money.
My suggestion to all of you hard working citizens is to avoid PODS because you will be as scared as we are about what we might have to endure to get our belongings back.
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