We were trained to get people's credit card payment, which they could never get back, even if they were never matched. Also, the company did do criminal background checks, but did allow criminals into the client pool. Even if someone admitted to a violent crime, we were told that there's no such thing as someone being "not qualified for membership" If a counselor did not enroll someone who was a criminal, an illegal, or unstable in any way, they would be punished in a variety of ways by the owner.
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