This company is slow to activate your account, 4 days in my case. I'm not sure if this 4 days is included in the 7 day 'trial' or not.
The phone reps are most pleasant when you try to activate the account. When it comes time to cancel, the provided customer service number is most often not functioning. The customer service representatives are much less pleasant (Just plain rude if you ask me) when you try to cancel.
There are many accounts of bad experiences with this company all over the web. Somone in the company always responds to these messages trying to dispute customer complaints. I question the quality of a company that has people checking online complaint sites such as usacomplaints.com. It almost seems like they expect it...
In my opinion everyone should save themselves the trouble, and avoid this company. My opinion as a random disgruntled internet poster is only worth so much. I would suggest checking with the Las Vegas Better Business Bureau before entering into any sort of arrangement with HR National.
For your convenience here is a link to the BB report on this company: http://www.vegasbbb.org/rptrel.Asp? BBBid=74677
Here's a summary of the report:
32 complaints in the last 36 months. 27 complaints closed in the last year. Business reponded to 0 of those 27 complaints (ie They ignore the BBB).
"As of 8/13, the Bureau has been Unable to confirm this company has a valid local business license for the locale in which they operate. If a consumer does business with an unliscensed firm, they do so at their own risk."
BBB Rating: Unsatisfactory
I'm curious how the HR national employee who responds to this post will refute the Better Business Bureau.
Cheers
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