I, too, have had problems with a lack of communication from outlinedepot.com.
In addition, I have had problems with outlinedepot.com not living up to its statement that outline screening and download credit "may take a day before a credit is issued." This is particularly true during final exam period.
No email responses are provided and the website uses a website domain name ownership "anonymizer".
The California Secretary of State, however, claims (as of Monday, December 15) the owner of outlinedepot.com LLC is Michael A. Gold:
Http://kepler. Ss.ca. Gov/corpdata/ShowLpllcAllList? QueryLpllcNumber=200525010187
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