Downloaded a outline for $12.99 that was filled with mistake and incomplete. Having submitted outlines before, I know the review criteria includes organization and completeness. Of a ~20-page document, there were over 100 spelling mistakes, and the outline was missing approximately 1/3 of the book content. It was obvious to me that nobody bothered to actually review the outline.
Feeling cheated, I sent an e-mail to [email protected] asked for a refund and stated I would dispute my credit card charge if they don't issue a refund.instead of receiving a polite e-mail addressing my concerns (even if the ultimate answer was "no, we don't give refunds"), I received a two-sentence reply daring me to contact my bank and threatening to sue me for credit card fraud if I did.
This was the entirety of their reply: "Feel free to contact your bank, i.E. Commit credit card fraud. We are more than happy to forward to our attorney."
Do NOT use this service.
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