This company engages in illegal SLAMMING of accounts; that is, when they switch your long-distance company to their faulty account. I had an account with AT&T account. I have been with AT&T forever, long distance and local. Recently, I discovered my telephone wasn't working; i.E., I would dial certain numbers, and a fuzzy connection would entail, along with a man saying, "Your call cannot be completed."
I called AT&T, and to my utter shock and dismay, learned that Global Crossing SLAMMED me on October 10. I instructed AT&T to freeze my account. This is the second time this year that my account was slammed by unprofessional, bankrupt-bound companies such as Global Crossing. The other company is Americatel, which I have also reported.
If this happens to you, immediately call AT&T (or whoever you are with) and switch back, and tell them to FREEZE your account. That way, the slammers can't get through. Thereafter, file a Complaint with the FTC. Some states have their own jurisdiction, such as California, and you must file with a different entity (In CA, it's the CPUC). Take care of it. Companies like this need to be shut down and the government should issue punitive damages. The conduct is despicable.
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