Below is definitely an account of the therapy we obtained from Citysearch.com. Hopefully you discover these details helpful before you come to a decision with this particular organization.
Citysearch can be a joint venture partner of Vendor Group and hosts 35 additional the web sites. They're located in Florida and outlined within the NYSE as IAC/InterActiveCorp
Feb 28
Town search.com Elisha / Customer Service
Re: Bill No.
On December 27 I talked with Liza Smith who described the best approach to make use of this program was to improve the regular limit from $100.00@ $1.05 price-per-click to some regular limit of $150.00@. 39 per-click that will incorporate a flat rate of $9.95 monthly using the comprehending that this could be for the regional support region just and never nationally. It seems from the info that I've is the fact that we've been together with your organization for roughly thirty days and we've been debited $122.56 from our take into account more than 300 ticks.
When it was found we instantly approached your Atlanta office simply to be handled in an exceedingly horrible method and simply to notice two distinct tales about how exactly the consideration was set up. Today I initially talked with Tim King so when he seemed to become stubborn the phone call was used in Deborah Kurin who consequently started to talk so loud in to the telephone I'd to maneuver it from my notice.
After I advised her of the she started to determine in no uncertain conditions that, �this is exactly what you registered for and decided to.�
THIS ISN'T WHAT WE CLOSED-UP FOR; to Not be handled with contempt or disrespect by a person with CitySearch.com and never to become incorrectly trick or misrepresented using the conditions of support and misleading billing methods.
It'd haven't been very so poor if we'd obtained one-hit from CitySearch.com but we obtain completely zero. This isn't our first evening running a business and we're greatly in-sync using the efficient utilization of the web because it pertains to our company and our regional support area.
After many attempts to get hold of Citysearch and solve this issue this is exactly what used. It's very hard to get hold of a live individual and with no account it's difficult. This really is a merchant account of the discussion that happened on November 20 and e mailed for their score division.
Today I approached your customer support division for that third-time. I s/t a lady who'd just determine himself as Katherine. It had been very hard for me personally to describe the problem to her as she sarcastically held talking about me as "Favorite"
Evidently because we don't possess a paid bill with Citysearch it seems we're handled differently. I will guarantee you that in the therapy we've previously obtained from your own business it'd be considered a super easy choice to not conduct business with Citysearch.
Today the web is just a device that lots of companies obtain the majority of their revenue.in the current economy were cash is tight a great status is important for customers to create smart and knowledgeable choices on who they would like to conduct business with.
On Feb 13.2008 R. Powell. Mentioned in his review to Prevent E-Commerce and claims in his evaluation we "doubled our estimate." Mr. Powell rejected support and confronted he'd place us out-of company if we charged his card to get a minimal service charge.in retaliation Mr. Powell published many posts on additional websites informing individuals to "Prevent E-Commerce� We approached our lawyer. Consequently a notice was delivered to Mr. Powell purchasing him to get rid of every defaming posts. Mr. Powell refused that it had been him that created the posts. It became obvious to the lawyer in his discussion with Mr. Powell he'd difficulties with folks of shade (Afro Americans). On October 29 we were approached by W. Dube and planned a cleansing visit for October 31. While our specialist turned up he was handled really disrespectful severe by Ms. Dube.
On November 5 your day after a selection Ms. Dube discrete a observation that continues for all sentences. While it was delivered to our interest we approached Ms. Dube by email and required she take away the evaluation. The next evening the daddy (H. Dube) replied having a bad evaluation on November 11. All the unfavorable evaluations have been in breach of one's plan for undesirable information.
In addition, it seems that many of the evaluations published by testers have examined one company. This evaluation is in breach of one's evaluation plan #11.information based on Citysearch to become illegitimate, or even to break any national, condition, or regional regulation or legislation or even the privileges of every other individual or organization.
We've contact Atlanta Consumer Matters regarding our criticism. There are many additional grievances on the web worrying of comparable difficulties with Citysearch.
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