Sent in watch. They emailed what it needed to which I could "accept" or "decline". I accepted. They "overhauled" the watch and billed me $38.09. They sent me a completely different watch. I had to do alot of research to get their contact info. I called Timex who told me they should of sent back old one or told me my watch was not repairable. Timex actually offered to send me a selection to choose from. Watch Repairs USA had an answering machine and I have not heard back. I am disputing the charge since I don't have MY watch back and one I don't like.
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