Usacomplaints.com » Shops, Products, Services » Complaint / Review: PictureME Portrait Studio - Poor Customer Service. #379503

Complaint / Review
PictureME Portrait Studio
Poor Customer Service

My partner and that I got our boy to Wal Mart to obtain his images obtained a couple weeks before. My partner had named to obtain the visit and went with me to obtain them obtained. Following the program, I helped the girl in completing our data and settled the almost $150 with my charge card. I ended by later to get our boyis images and was informed that I really couldnot. The girl had joined my spouse's title in to the pc and without him or his dirver's permit I had been not able to get the images. After I described that I had been there and my card have been utilized (and of course I'd both my kids with me at that time) I had been provided a-line about guarding my boy which it's corporate plan etc. I provided my driver's permit to exhibit that I've exactly the same target etc whilst the consideration but was informed it'dnot matter until he was there. I named my spouse, who's outoftown on company and described. He explained there has to be some error, I'd been the main one who offered them the data. Therefore he named and was informed that each client is informed of the plan once they enter the data in to the program - WE WEREN'T. He was informed because he planned the appontment they'd set him in whilst the contact. I've not a problem having a plan to avoid unusual folks from buying up my kidis pictures - my criticism is the fact that as his mom they ought to have joined EQUALLY my spouse and that I in to the program or atleast informed people who they place in the pc whilst the contact and they would need to get the images. The girl had a dreadful period utilizing the computer system that evening, actually she'd at hand create section of my bill since she could not have it within the program. Others within the business did not appear to understand a lot more than she did concerning the computer. The images were okay however the support isn't proficient at all. It was my very first time in the Wal Mart image business and defnintly my last - when Iam still awaiting my spouse in the future home from his journey thus my boyis images could be acquired.


Offender: PictureME Portrait Studio

Country: USA

Category: Shops, Products, Services

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