Usacomplaints.com » Shops, Products, Services » Complaint / Review: Clean Dry Usa - Unethical comany and horrile workmanship... Ruined all my flooring. #377496

Complaint / Review
Clean Dry Usa
Unethical comany and horrile workmanship... Ruined all my flooring

Where do I start with this kind of dishonest catastrophe... I came across a discount providing 3 areas steamcleaning for $ 49.95... I believed wow. What a good deal. Our rugs required a cleansing... These were in very good shape-just required a annual cleanup. I named and reserved a scheduled appointment with Clear Dried US. They offered me an appt for 11-8-08 they put me in the 2-5pm window slot and said a tec would call me 30 minutes before arriving... At 5pm... No one had called me... I called the companys 1-800# and a lady answered saying that she just worked at the booking center. She said she would contact him to see where he was. Actually she was extremely rude. I waiting five min. She named back and stated he was overdue on the work and could be departing quickly from Castiac. EVENTUALLY ONE HOURAPPROXIMATELY later they appear... Tossing their Carls Jr clutter in my own trashcan. Two males confirmed... One middle-eastern man (Zack) in my opinion along with a hispanic guy. The center asian man was definately the salesman from the two. The hispanic guy talked no language as to the I noticed. It got them about 20 minute for setup... I reside in a-mobile home and my sprinkler system is mounted on my home privately of my house close to the garage... They disconnected my sprinkler system to add their line to my water-supply... (they never put-back together my sprinkler system plus they quit my line all unravelled throughout my driving) The Center asian guy did only a little instance in my experience of the various kinds of steam-cleaning they offerred. He reissured me that I want the DEEP-CLEANING PRE-CONDITIONING cleansing. He explained that it'd be $ 220.00 I told him I couldnt manage that... I told him I simply needed the discount unique $49.95... He said he might get it done for that cost since it was over 350 sq ft... (which it had been not) used to do not transfer ANY furniture in virtually any of the areas... Therefore for the most part between your 3 areas were several 250-300 sq ft... He contended with me and explained... Good... I'll provide you with a unique price because we were nearly 2 hours late. I is going to do the deep-cleaning for $ 89.95... I had been currently nearly 3 hours late to really inportant ideas... I needed this finished and so I stated good... And published him a check. I ought to have recognized it had been bad when he's me create the check to not the company name but with a arbitrary middle-eastern title? The person reisurred me these were certified and bonded... And So I quit them there and respected the task might have completed right and that I could be satisfied. Plus I understood the guaranteed a cash back guarentee. A couple of hours later after I delivered my rugs were sopping wet... I believed it had been unusual they were so wet but thought they're an expert company and respected it'd come out good... HAHA! To my shock each morning on 11-9-08 I awoke at 7am to destroyed carpets and destroyed wood laminate floors... My dark green carpet had large white splotches throughout it in most three areas. As it's drying it's gotten worse. My timber laminate floor around wherever the rug was was completly bubbling and raising and had a bright movie onto it. I flipped out... I named the 1800 quantity talked with a few woman who explained no body may help me nowadays and that I needed to watch for a boss... On the site and all the ad it claims they're available twenty four hours each day seven days per week of course if there's an urgent situation the is to you within 60-minutes or less??? This Really Is regarded a crisis whenever your rugs and flooring continues to be destroyed with a business you respected for support... And also you possess a 2-year old boy who crawls around and perform on that ground. I dont know if and what type of substances and toxins were throughout my rug. Anyways no boss named me I'd to contact the 1800 amount again... Where the woman hung-up on me three times... She'd not provide me her title... Their target or the business permit!!! Then I'd a personal blocked quantity ask my mobile phone three times from 3 distinct males attempting to declare these were supervisors. Screaming and shouting at me. They stated no body was avaliable in the future subsequently and repair the problem thier organization had produced! I terminated the seek advice from my lender immediately. I've a large number of bucks in harm and that I DON'T understand what to complete...! I've searched them on the BBB Site plus they have an Y SCORE... PROCEED FIGURE.!!! Today on11-10-08 another blocked phone from the suppossed Shawn... Arrived in on my cell which visited a note. This Shawn claims that his lender named and that I terminated the check... Blah blah he explained he was delivering me to selections for this and was really rude within the concept. Again he left no number just this 1800 amount... I attempted to contact him back and undoubtedly it had been exactly the same woman who'd hung-up in me numerous occasions... She stated she'd site Shawn to contact me... Today its been more than 2 hours no-call no-show from anybody!!! This really is this kind of dishonest organization... They appear overdue... They dont provide you with the cost guaranteed within the discount unique... They sell you unneccesary solutions... They abandon chaos... They ruin your rugs and floor... They don't guarentee their function or do they provide you with youre money-back... They've no enterprise permit along with a y score using the BBB... They'll not use you at-all to repair the things they ruined... They'll not keep in touch with you at-all concerning the issues... Its an extremely bad company altogether... And today I'm out-of rugs and laminate flooring throughout my house and I don't Possess the money to repair it all. They keep in touch with you prefer you're silly and handle you terrible... They're verbally violent!!! Don't make use of this company. i may promise you it'll be considered a catastrophe!!! I've images of of the problems due to Clear dried US...!!!


Offender: Clean Dry Usa

Country: USA   State: California   City: Woodland Hills
Site:

Category: Shops, Products, Services

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