Usacomplaints.com » Shops, Products, Services » Complaint / Review: United Payment Services, Inc - Dishonest & rude employees. #375459

Complaint / Review
United Payment Services, Inc
Dishonest & rude employees

The next is just a critique I published on TrustLink: the corporation is terrible. Their promoting techniques are shady & their workers are rude... Atleast those I Have experienced. Nevertheless, they're excellent while promoting you their solutions. I have been a person for under 2 weeks & have previously had numerous issues. The woman who exposed my consideration lied by omission more often than once. First, she explained they'd no hidden costs like their rivals. She stated my only costs every month will be the CSR fee, the internet final fee, & transaction handling costs. Effectively the Next month I've a fee for $69 on my statement... A charge I had been NEVER informed about... Their yearly payment. The only real cause I made a decision to conduct business with this specific organization is basically because she stated their were no launch charges or hidden costs. Clearly I settled their launch cost the Next month. I'll also need to spend it again in annually... This brings me to my minute (and most absurd) issue: Their "software" is just a 2-year agreement in cover. The revenue woman was about the telephone with me while I completed the "software" (30 pages)... She explained I had been providing them with authorization to deposit deal cash into my bill & accepting towards the prices we'd mentioned. She rushed me through the procedure & stated she'd to become about the telephone so she might provide me the key signal to obtain use of the paperwork. As an idiot I respected her... What she'd truly raced me through was a-2 year agreement. After I discovered I was under contract I instantly named the woman who exposed my consideration and her reaction was, "Oh did I not let you know about the agreement? I am sorry... I keep in touch with a lot of people daily I possibly simply thought I'd previously told you." How handy. Anyways don't allow their W score fool you... I've observed numerous grievances on different websites. The grievances are comparable (or even similar) to mine.

One hour after I published the evaluation above I acquired a contact in the guy who addresses grievances threatening to prosecute me & my organization for slander & libel easily did not take away the evaluations instantly. I believed the person was simply threatening but my partner believed normally & desired to keep in touch with our lawyer first. Simply to be secure I eliminated what I really could (for whatever reason the machine would not I'd like to eliminate anything) & delivered a contact apologizing for the guy. Our mail to him was honest & I truly desired to "hide the hatchet". I accepted wherever I'd been incorrect. I told him I regretted the problem choose to go to date. Today he delivered an answer e-mail meaning again he would consider appropriate motion since not anything have been eliminated. I instantly named TrustLink, described the problem & requested them to get rid of my evaluation. The person & I traded a few more emails... I had been super-nice & he was "awesome". I had been clearly striving to create things correct & not once did say something good... No "thank you for cooperating", no "I am sorry you are not happy with the service", nothing! Anyways, later this morning I acquired a phone from my lawyer. I'd sent him my unique evaluation (above) & the personis threatening mail. He established my initial presumption... Our evaluation was 100% appropriate & his e-mail was simply to discourage me into eliminating the bad evaluations. He explained I didnot need to take it off & particularly didnot need to apologize. I've nothing great to express about that organization. Something good (like brief store occasions while calling customer support) has COMPLETELY been drowned out by all of the nonsense. Please remember a "higher-up" delivered mean email threatening appropriate motion after I simply published my encounter on the site meant for organization evaluations (good or damaging)... He bullied me into removing my 1st evaluation... Its very feasible I am not alone. Cheers for studying... I really hope my expertise/evaluation has served you.


Offender: United Payment Services, Inc

Country: USA   State: California   City: Westlake Village
Site:

Category: Shops, Products, Services

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